This privacy policy is adapted to current Spanish and European legislation on the protection of personal data on the Internet, and has been established in accordance with the following regulations:

• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR).
• Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD)
• Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI).

The processing of personal data, as well as any other information requested from users for the management and processing of online queries within the Website, will be carried out subject to the provisions of the aforementioned legislation.

This website is a secure space where the personal data of our registered users is respected and cared for. As the privacy of your data is very important to us, we communicate our guiding principles regarding your privacy:

• We only ask you for the personal information necessary to provide the services you request from us.
• Except as provided by law and for the purposes defined therein, we never share personal information about our users with anyone, unless we have your express permission to do so, a legal obligation or are fully legitimised to do so.
• We never use your personal data for any purpose other than that expressed in this privacy policy.

Identity of the controller processing the personal data

Hosteocasion™ is a trademark of Francisco Monroy Industrias S.L. CIF B03904836, with address for these purposes at Avda. Finestrat 25, 03509 Finestrat (Alicante). Telephone 965 85 15 79 and e-mail address [email protected]

 Information collected and purpose

For the purposes established in arts. 13 and 14 RGPD (Right to information in the collection of data), the customer is previously informed that the data collected when registering as a user will form part of our files, the owner of the Website being responsible for the same. The purpose of this data processing is the management, control and invoicing of orders placed by registered users through the electronic platform or those collected without registration in the case of sporadic purchases, as well as those corresponding to communications on their part for the management of doubts or queries.

The user is also informed that the information provided is subject to the commercial relationship established in the electronic order and will not be used for any other purpose.

Likewise, by confirming the sending of personal data through the form provided on the Website, the user expressly consents to the processing of his or her personal data for the following purposes:

1. The processing and management of products purchased through the electronic ordering platform, invoiced by the Website manager, in accordance with the data collection form provided in this domain.
2. Sending and requesting information to process your request or communication.
3. The transfer of the data collected by the person in charge of the Website to the different companies or persons that are necessary for the required purpose, such as possible manufacturers in the case of having to use non-extinguished guarantees, using the Dropshipping shipping model, although this aspect would be carried out in very specific cases, information is sent to third parties involved for the execution of a subsidiary service as well as to the Santander Bank in the case of the use of the Virtual POS of our e-commerce.
4. The user may exercise their respective rights of cancellation, deletion, limitation of processing or portability of data, in accordance with the conditions set out in the legal notice of conditions of use of the e-commerce platform for orders.
5. In the event of non-compliance with the purposes set out in these terms and conditions by the party responsible for the Website, the user has the right to lodge a complaint with the Spanish Data Protection Agency.

Principles applicable to the processing of personal data

The processing of the user customer's personal data shall be subject to the following principles set out in art. 5 of the RGPD and in article 4 and following of the LOPDGDD:

• Principle of legality, fairness and transparency: the consent of the user is required at all times after fully transparent information on the purposes for which the personal data are collected.
• Principle of purpose limitation: personal data will be collected for specified, explicit and legitimate purposes.
• Principle of data minimisation: the personal data collected will be only that which is strictly necessary in relation to the purposes for which it is processed.
• Principle of accuracy: personal data must be accurate and always up to date.
• Principle of limitation of the retention period: personal data will only be kept in a form that allows identification of the user for as long as is necessary for the purposes of the processing.
• Principle of integrity and confidentiality: personal data will be processed in a manner that ensures their security and confidentiality.
• Principle of proactive responsibility: The controller of the Website shall maintain and regulate the necessary technical and logistical means sufficient to ensure that all applicable processing principles are complied with.

Category of personal data processed

The person responsible for the Website exclusively processes the identification data of user customers (name, surname, ID number, address, e-mail address, etc.). No registration of minors is carried out.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is the consent of the user, which is given by the user when registering on the electronic ordering platform as a registered user of the platform for online commerce transactions,

Retention of personal data

The data will be kept by the person responsible for the Website, for statistical purposes regarding the volume of orders placed by the user, or until the user requests its deletion. We keep your transaction history so that you can review past purchases made, together with your registered identification data, in order to control the correct traceability of the products delivered.

In the Legal Notice of the Website, which the user accepts when registering as a registered customer, information is provided about the period of conservation, processing and purpose of the personal data collected.

Personal data of minors

This website is designed for persons over 18 years of age. Hosteocasion™ disclaims any liability in this regard.

Security of personal data

The party responsible for the Website has taken all necessary measures, within its possibilities and the state of technology, to guarantee the functioning of the electronic platform and to avoid the existence of components that are harmful to customers and/or users.

We work to protect the security of your information during any financial transaction by using SSL encryption on our websites.

The person responsible for the Website makes every effort to avoid errors in the content published on the electronic ordering platform; in particular, those relating to the description and price of products and goods. All the contents offered through the website are up to date, and the person responsible for the website reserves the right to modify them at any time. In any case, the service provider is not responsible for the consequences that may arise from any errors that may appear in the contents of the Website and/or electronic platform.

In turn, it is important that the registered user protects himself against unauthorised access by third parties to his password, computers and devices by means of up-to-date antivirus systems that prevent any fraud in this regard. If shared computers and devices are used, check that the open session is properly closed.

Duty of confidentiality and secrecy

The person responsible for the Website undertakes to keep the strictest of secrets with regard to the information collected by the user, having the duty to protect such information and undertaking not to disclose, publish, transfer, sell or otherwise directly or indirectly make it available to unauthorised third parties; maintaining this obligation even when the commercial relationship with the user ends.

Rights arising from the processing of personal data

The user may exercise the following rights against the person responsible for the Website:

• Right of access: This is the user's right to obtain confirmation as to whether or not the controller of the Website is processing his or her personal data and, if so, to obtain information on the specific data processed and the processing that the controller of the Website has carried out or is carrying out, together with the available information on the origin of such data and its recipients.
• Right of rectification: This is the user's right to have his or her personal data amended if it is inaccurate or incomplete.
• Right of suppression: This is the user's right to obtain the deletion of his or her personal data, unless otherwise provided for by law, when they are no longer necessary for the purposes for which they are processed.
• Right to restriction of processing: This is the user's right to limit the processing of his or her personal data when the controller no longer needs the personal data or the processed data are excessive for the purposes intended.
• Right to data portability: The right of the user to receive from the controller his or her personal data in a structured format for transmission directly to another controller, where technically feasible.
• Right to object: This is the user's right not to have his or her personal data processed or to cease the processing of such data when it is no longer necessary to fulfil the intended purposes.

The Website manager informs the user that he/she may exercise the rights of access, rectification, cancellation, opposition, suppression, limitation of processing and portability of the data under the terms provided for in current legislation, by means of an express request addressed to the Website manager, which must contain:

1. Name and surname of the interested party, photocopy of his/her ID card, passport or other valid document that allows his/her identification.
2. Petition in which your request is made concrete.
3. Address for communication purposes.
4. Date and signature of the applicant.
5. Documents accrediting the request you are making, if applicable.

The aforementioned request will be dealt with by the person responsible for the Website in accordance with the terms of the GDPR and its corresponding implementing regulations.

This request may be made by e-mail: [email protected]

Complaints to the supervisory authority

In the event that the user considers that there is a problem or infringement of current data protection regulations, he/she will have the right to lodge a complaint with a supervisory authority, which in the case of Spain is the Spanish Data Protection Agency (www.aepd.es)

Changes to the privacy policy

The responsible of the Website reserves the right to modify this Privacy and Cookies Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the control authority. Changes or updates to this Privacy and Cookies Policy will be explicitly notified to the registered user.

The latest revision of this Privacy Policy was approved in May 2023.